FAQs
- Do you offer pickup and delivery?
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Yes, we offer pickup and delivery across the continental US. There is usually only one delivery guy who will be picking up and delivering the items. He will deliver it to the first floor. If the item needs to be moved to the second floor, arrangements need to be made prior to delivery and it is your responsibility to provide additional help.
- How much will it cost to ship my item?
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Generally, items within the Chicagoland area will cost $100 - $150 for pickup and delivery. Out of state delivery costs may vary depending on location, but are usually between $300 & $500. Please contact us directly for a custom shipping quote.
- Can I pick up my item?
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Yes, you may pickup your item from our warehouse, located at 4800 W. Roosevelt Rd., Chicago, IL. There is no cost for in person pickup.
- How long will it take to ship my item?
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Lead times vary depending on work flow and location. In general lead times can range from 8 - 16 weeks. We do offer a rush fee option. Please contact us directly to check in on current lead times.
- How does payment work?
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For client owned pieces, a 50% deposit is due up front. This deposit secures your spot in our queue. The balance is due upon delivery.
For pieces from my inventory, the full balance is due up front at point of sale. If additional charges apply, we will settle those separately.
- What refinishing services do you offer?
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We specialize in (but are not limited to) Lacquer, Wood Stain, Reupholstery, Minor carpentry
- How much will it cost to refinish my item?
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Prices vary depending on item size, condition and service(s) requested. Please contact us directly for a custom quote.
- What colors/finishes do you offer?
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Visit our Lacquer Finished Furniture Page to view our in-house colors. We can also color match our product to any major paint brand for an additional charge. We offer a satin, semi-gloss and high gloss finish.
- Do you have a list of preferred vendors?
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Yes, if you are looking for hardware or fabric, there are vendors we frequently use and recommend.
HARDWARE: RH, Rejuvenation, Modern-Matter, LoHome Design, Etsy, House of Antique Hardware
FABRIC, Merinda Studio, Stone Textile, Perennials, Schumacher, Thibaut, Samuel & Sons
- Are you on Social Media?
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Yes! For more inspiration check us out on Instagram, Facebook, Pinterest and LinkedIn
- Do you have a storefront?
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Yes, we have a showroom that is open to the public. We are located at 855 W Randolph St., 2nd Floor, Chicago, IL. The space features an array of our finished pieces currently available for sale. It also functions as a design studio where we can meet clients in person and together customize their furniture. Our warehouse is located at 4800 W Roosevelt Rd. Clients are welcome to make an appointment to stop by and check out our current inventory in person.